How do I use my ticket insurance?

Claims and refunds are handled directly by Ticketplan. Please visit the Ticketplan website: https://ticketplan.com/

You will need to create a user account there.

If you have any questions, you can contact Ticketplan directly. Send an email to support@ticketplan.com or use this contact form https://ticketplan.com/contact-us/.

Information documents about the insurance: