(Payment via Advance Payment) I have transferred the money but have not received any tickets

Did you use only the reference number provided by us for the transfer?

If you entered an incorrect reference number or added anything extra, the payment cannot be assigned.

In this case, the money will be automatically refunded within a few days.

If you are still interested in the tickets, we recommend making another transfer with the correct reference number, as long as the money reaches our account within the deadline.

Please make sure to enter only the specified 16-digit reference number so that the transfer can be successfully processed.

If the payment deadline of 10 days has been exceeded and you are still interested in the tickets, you must place a new order if tickets are still available, as your old order cannot be reactivated.