Have you already checked out our self-service portal https://my.ticket.io/?
Here you can download and personalize your tickets at any time, download invoices, and view your orders.
Register at https://my.ticket.io/ with the email address you used to book your tickets; there you can use all the features of our portal.
IMPORTANT: Purchasing a ticket is not an automatic registration!
If you have any further questions, please feel free to contact us.
We are available Monday to Friday from 9 AM to 5 PM and Saturday from 10 AM to 2 PM.
Support inquiries are only answered via email at support@ticket.io.
In urgent cases, you can also reach us by phone
at +49 221 300 843 – 11.
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